Computer User Support Specialists

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

How to read this profile

BLS projects U.S. employment for Computer User Support Specialists to decrease by -3.5% between 2024 and 2034, from 750,600 to 724,400 jobs. Its estimate of 39,700 annual openings includes replacement needs, so it does not represent current vacancies, contract postings, or freelance demand. The wage ($61,860), education (Some college, no degree), and related experience (None) figures on this profile describe typical U.S. employees. O*NET skills describe the occupation; they do not assess an individual worker's proficiency.

Base employment (2024)

750,600

Projected employment (2034)

724,400

Projected change (2024–2034)

-4%

Annual openings (projected average)

39,700

Pay & Preparation
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$61,860

Some college, no degree

None

Moderate-term on-the-job training

Essential Skills

Speaking (4/5) • Reading Comprehension (4/5) • Active Listening (4/5) • Critical Thinking (3.75/5) • Complex Problem Solving (3.62/5) • Writing (3.5/5)

O*NET describes occupational requirements; these ratings do not measure current job-posting frequency or an individual worker’s proficiency.

BLS projections are long-term estimates; annual openings include growth and replacement needs and are not current vacancies.

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