Bill and Account Collectors
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.
How to read this profile
BLS projects U.S. employment for Bill and Account Collectors to decrease by -10.4% between 2024 and 2034, from 160,200 to 143,400 jobs. Its estimate of 11,200 annual openings includes replacement needs, so it does not represent current vacancies, contract postings, or freelance demand. The wage ($47,030), education (High school diploma or equivalent), and related experience (None) figures on this profile describe typical U.S. employees. O*NET skills describe the occupation; they do not assess an individual worker's proficiency.
Base employment (2024)
160,200
Projected employment (2034)
143,400
Projected change (2024–2034)
-10%
Annual openings (projected average)
11,200
Pay & Preparation
$47,030
High school diploma or equivalent
None
Moderate-term on-the-job training
Essential Skills
Speaking (3.88/5) • Active Listening (3.88/5) • Social Perceptiveness (3.38/5) • Persuasion (3.38/5) • Writing (3.25/5) • Critical Thinking (3.12/5)
O*NET describes occupational requirements; these ratings do not measure current job-posting frequency or an individual worker’s proficiency.
BLS projections are long-term estimates; annual openings include growth and replacement needs and are not current vacancies.
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