Receptionists and Information Clerks

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.

How to read this profile

BLS projects U.S. employment for Receptionists and Information Clerks to decrease by -1.7% between 2024 and 2034, from 947,500 to 931,600 jobs. Its estimate of 105,100 annual openings includes replacement needs, so it does not represent current vacancies, contract postings, or freelance demand. The wage ($38,010), education (High school diploma or equivalent), and related experience (None) figures on this profile describe typical U.S. employees. O*NET skills describe the occupation; they do not assess an individual worker's proficiency.

Base employment (2024)

947,500

Projected employment (2034)

931,600

Projected change (2024–2034)

-2%

Annual openings (projected average)

105,100

Pay & Preparation
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$38,010

High school diploma or equivalent

None

Short-term on-the-job training

Essential Skills

Speaking (3.88/5) • Active Listening (3.75/5) • Service Orientation (3.62/5) • Reading Comprehension (3.12/5) • Critical Thinking (3.12/5) • Social Perceptiveness (3.12/5)

O*NET describes occupational requirements; these ratings do not measure current job-posting frequency or an individual worker’s proficiency.

BLS projections are long-term estimates; annual openings include growth and replacement needs and are not current vacancies.

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