Public Safety Telecommunicators

Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.

How to read this profile

BLS projects U.S. employment for Public Safety Telecommunicators to increase by 3.7% between 2024 and 2034, from 105,600 to 109,500 jobs. Its estimate of 9,000 annual openings includes replacement needs, so it does not represent current vacancies, contract postings, or freelance demand. The wage ($53,040), education (High school diploma or equivalent), and related experience (None) figures on this profile describe typical U.S. employees. O*NET skills describe the occupation; they do not assess an individual worker's proficiency.

Base employment (2024)

105,600

Projected employment (2034)

109,500

Projected change (2024–2034)

4%

Annual openings (projected average)

9,000

Pay & Preparation
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$53,040

High school diploma or equivalent

None

Moderate-term on-the-job training

Essential Skills

Active Listening (4.38/5) • Speaking (4.12/5) • Social Perceptiveness (3.88/5) • Critical Thinking (3.75/5) • Coordination (3.75/5) • Service Orientation (3.75/5)

O*NET describes occupational requirements; these ratings do not measure current job-posting frequency or an individual worker’s proficiency.

BLS projections are long-term estimates; annual openings include growth and replacement needs and are not current vacancies.

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